We Haul H2O Privacy Policy

Privacy Policy

We Haul H2O is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, secure, and manage your personal data when you interact with our website, services, or applications. By using our services, you agree to the terms outlined in this policy.

1. Data Collection

We collect personal information from you in various ways to provide, improve, and personalize our services. Below is a description of the types of data we collect and how we collect it:

• Personal Information You Provide:
  When you register for an account, make a purchase, contact us, or use our services, you may provide us with personal information such as:

  • Your full name

  • Email address

  • Phone number

  • Payment information (e.g., credit card details)

  • Other details you choose to share (e.g., through forms, surveys, or customer support)

• Automatically Collected Information:
  When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website or app

  • Pages or content viewed

  • Time and duration of visits

  • Cookies and similar tracking technologies (see our Cookie Notice for details)

• Information from Third Parties:
  We may also collect information about you from third-party sources, such as:

  • Public databases

  • Social media platforms (if you interact with us through these channels)

  • Marketing partners or analytics providers

• Special Categories of Data:
  If applicable, we may collect sensitive personal data (e.g., health information, racial or ethnic origin) only with your explicit consent and in compliance with applicable laws.

We may also collect additional data depending on the nature of your interaction with our services. For example, if you use a mobile app, we may collect geolocation data or app usage statistics.

2. Data Use

We use the personal information we collect for various purposes, including but not limited to:

• Providing and Improving Services:

  • Creating and managing your account

  • Processing transactions and fulfilling orders

  • Sending order confirmations, updates, and receipts

  • Personalizing your experience and content

• Communication:

  • Responding to your inquiries or support requests

  • Sending newsletters, marketing updates, or promotional offers (with your consent)

• Analytics and Research:

  • Analyzing how users interact with our website or services to improve functionality and user experience

  • Conducting market research and trend analysis

• Legal and Security Purposes:

  • Complying with legal obligations and regulations

  • Protecting our rights, property, or safety, as well as those of our employees

  • Detecting, preventing, and investigating fraud, security breaches, or other malicious activities

• Other Purposes:

  • With your consent, we may use your data for additional purposes, such as targeted advertising or sharing with trusted partners.

We only use your personal information for the purposes described in this policy or as otherwise disclosed at the time of collection. We will not use your data for any purpose incompatible with the original collection context.

3. Data Sharing

We may share your personal information with third parties under the following circumstances:

• Service Providers:
  We work with trusted third-party vendors who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Hosting and cloud service providers (e.g., AWS, Google Cloud)

  • Marketing and analytics companies (e.g., Google Analytics)

  • Customer support platforms

These providers are contractually obligated to protect your data and use it only for the purposes specified.

• Legal Requirements:
  We may disclose your information if required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety.

• Business Transfers:
  In the event of a merger, acquisition, bankruptcy, or other business transfer, your information may be transferred as part of the transaction. We will notify you of such changes when appropriate.

• Other Users:
  If you use our services to interact with other users (e.g., through forums or shared content), your information may be visible to those users.

• Third-Party Integrations:
  If you use third-party services integrated with our platform (e.g., social media logins, Google Maps), those services may collect your data directly. We are not responsible for their privacy practices, but we encourage you to review their policies.

We do not sell, rent, or otherwise share your personal information with third parties for their own marketing purposes without your explicit consent, except as described above.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Technical Safeguards:

  • Encryption of data in transit and at rest

  • Secure socket layer (SSL) technology for website communications

  • Regular security audits and vulnerability assessments

• Organizational Safeguards:

  • Access controls to limit employee access to personal data

  • Training for employees on data protection and privacy practices

  • Policies for handling and disposing of personal data

• Physical Safeguards:

  • Secure storage facilities for physical records (if applicable)

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please notify us immediately.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely delete or anonymize it.

6. User Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Access: The right to request access to your personal data and information about how it is processed.

• Rectification: The right to correct inaccurate or incomplete personal data.

• Erasure: The right to request the deletion of your personal data (also known as "right to be forgotten").

• Restriction: The right to restrict the processing of your personal data in certain circumstances.

• Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

• Objection: The right to object to the processing of your personal data for certain purposes (e.g., direct marketing).

• Withdrawal of Consent: If we rely on your consent for processing your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by applicable law.

Additional Rights for Specific Jurisdictions:

• California (CCPA): California residents may have additional rights, including the right to know what personal information is collected, sold, or shared, and the right to opt-out of such sales or sharing.

• Virginia (VCDPA): Virginia residents may have rights similar to those under GDPR, including access, correction, deletion, and opt-out of targeted advertising.

• Other Jurisdictions: Residents of other regions may have rights under local data protection laws (e.g., GDPR in the European Union, PIPEDA in Canada).

Please note that some rights may not apply in all circumstances, and we may need to verify your identity before processing your request.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: info@wehaulh2o.com

• Phone: 480-327-8846

• Mail: 1705 Albany Ave, Unit 115, Cheyenne, Wyoming, 82001

You may also use our contact form at https://www.wehaulh2o.com/contact-us to submit inquiries.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or sending you an email notification. Your continued use of our services after such changes constitutes your acceptance of the new policy.

Last Updated: July 13, 2025